Privacy Policy

Privacy Policy

At CHAKORE, we value your trust and respect your privacy. This Privacy Policy details how we collect, use, and protect your personal information when you visit or make a purchase from our website.

Information We Collect When you visit our site, register an account, or place an order, we may collect the following information:

  • Personal Identity Details: Name, email address, phone number, and shipping/billing address.

  • Payment Information: Transaction details. (Note: All online payments are processed through our secure payment gateway partner, Razorpay. CHAKORE does not store your complete credit card or banking details).

  • Device Information: IP address, browser type, and operating system, collected automatically through cookies to improve your browsing experience.

How We Use Your Information We use the collected data to:

  • Process and fulfill your orders, including sending order confirmations and shipping updates.

  • Provide customer support and respond to your queries.

  • Improve our website functionality and product offerings.

  • Send promotional emails or SMS about new collections and exclusive offers (only if you have opted in).

Information Sharing and Disclosure We do not sell, rent, or trade your personal information. We only share your data with trusted third parties necessary to operate our business:

  • Payment Processors: Such as Razorpay, strictly for processing secure transactions.

  • Logistics Partners: Courier services required to deliver your physical orders.

  • Legal Compliance: We may disclose your information if required by law or in response to valid requests by public authorities.

Data Security We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights You have the right to access, correct, or request the deletion of your personal data stored with us. To exercise these rights or opt-out of marketing communications, please contact us.

Contact Us For any privacy-related concerns, please reach out to:

  • Email: support@chakore.com

  • Phone/WhatsApp: +91 9611930386