Find answers to common questions about our 925 silver jewellery, shipping, returns, and care. If you need further assistance, please contact our team at hello@chakore.com.

Jewellery & Materials

Are your pieces made of real silver? Yes. Every piece of Chakore jewellery is crafted from premium 925 sterling silver and is hallmark certified to guarantee purity and authenticity.

Is your jewellery safe for sensitive skin? Absolutely. Our 925 sterling silver is naturally hypoallergenic and completely nickel-free, making it perfect for daily wear and sensitive skin.

Will my silver jewellery tarnish? Pure silver naturally oxidizes over time when exposed to air and moisture. However, our pieces are rhodium-plated. This high-end finish provides an extra layer of protection, enhances the bright, clean shine of the silver, and significantly delays the natural oxidation process.

Care & Maintenance

How should I care for my 925 silver jewellery? To maintain the high-polish finish, we recommend removing your jewellery before swimming, showering, or exercising. Avoid direct contact with perfumes, lotions, and harsh household chemicals.

How do I clean my jewelry? Gently wipe your pieces with a soft, lint-free microfibre cloth after wearing them to remove any body oils or residue. For a deeper clean, use a gentle silver polishing cloth. Avoid using harsh liquid jewellery cleaners, as they can wear away the rhodium plating.

How should I store my pieces? When not in use, store your jewellery in the original Chakore box or a soft pouch. Keep it in a cool, dry place away from direct sunlight and humidity to prevent premature oxidation.

Shipping & Delivery

Where do you ship? We currently offer fast and reliable shipping across India.

How long will it take to receive my order? Orders are typically processed within 1 to 2 business days. Once dispatched, standard delivery usually takes 3 to 5 business days, depending on your location.

How can I track my order? As soon as your order is shipped, you will receive a confirmation email and SMS/WHATSAPP with your tracking number and a link to monitor your delivery status in real-time.

Returns & Exchanges

Please refer our Return and Refund Policy.